Home Entertainment T&Cs

Terms & Conditions
Home Entertainment Competition

1. Information on how to enter and prizes forms part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.

2. Entry is only open to residents of Australia and New Zealand aged 18 years and over (unless otherwise specified). Employees (and immediate families) of the Promoter, Ovato Limited, and agencies associated with this promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or stepchild (whether natural or by adoption), parent, stepparent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, stepbrother, stepsister or first cousin.

3. The promotion commences on 18 June 2020 and closes on 23 November 2020 at 23:59pm AEDT (for online entries)  ("Promotional Period").

4. The Promoter's decision is final and no correspondence will be entered into.

5. To be eligible to enter, individuals must purchase any Puzzler branded puzzle magazine that features the 'Home Entertainment' promotional logo ("Participating Titles") during the Promotional Period. For the sake of clarity, any Puzzler branded puzzle magazine that does not feature the 'Home Entertainment' promotional logo will be deemed invalid for entry into this promotion.

6. Entries may only be submitted via the official entry route. To enter, individuals must complete the "Prize Puzzle" in the Participating Title (purchased in accordance with clause 5 above), then visit the promotional entry page at www.puzzler.com.au/competitions (in Australia) or www.puzzler.co.nz/competitions (in New Zealand). Entrants are required to enter the "Prize Puzzle" "Prize Answer" into the "Competition Answer" field located on the online entry form. Entrants must also locate the "Entry Code" on the printed competition coupon in-mag and enter it into the "Entry Code" field also located on the online entry form. Entrants are required to complete the form with their personal details (including their full name, mailing address and postcode) and submit it so that it is received during the Promotional Period.

7. Maximum of one (1) entry is permitted per Participating Title/Issue purchased.

8. Entrants must retain their original purchase receipt(s) for all entries as proof of purchase. Failure to produce the proof of purchase for all entries when requested may, in the absolute discretion of the Promoter, result in invalidation of ALL of an entrant’s entries and forfeiture of any right to a prize. Purchase receipt(s) must clearly specify the store of purchase and that the purchase was made during the Promotional Period but prior to entry.

9. The Promoter is neither responsible nor liable for late, lost or misdirected entries, or entries not received by the Promoter for any reason whatsoever. Original copies of entries will not be returned to the entrant after the draw has been completed.

10. Incomplete, indecipherable, incorrect or illegible entries will be deemed invalid.

11. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant's identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process, or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the promotion. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved.

12. If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.

13. There will be one (1) draw conducted for all entries received during the Promotional Period. The draw will take place on 30 November 2020 at Ovato Retail Distribution, 26 Rodborough Road, Frenchs Forrest, NSW 2086, Australia, at 10:00am (AEDT). The Promoter may draw additional reserve entries and record them in order, in case an invalid entry or ineligible entrant is drawn. Winners will be notified in writing within seven (7) business days of the draw and by telephone if their number is provided on entry. Winners’ names will also be published online at www.puzzler.com.au and www.puzzler.co.nz from 7 December 2020. In the event of any SA winners of prizes valued at over $250, their names will also be published in 'The Advertiser' on 7 December 2020.

14. The first two (2) valid entries randomly selected, from all valid entries received, will each win 1 x Samsung 43” Smart TV (UA43RU7100WXXY), 1 x Sony Bluray player (BDPS6700) and 1 x Bluray movie pack valued at AUD$892.00.

15. The next twenty-eight (28) valid entries drawn (in accordance with the table below) will each win 1 x the corresponding prize, as stated in the table below (each a "Prize"):

 Prize Draw Number   The 'X' No of Valid Entries Drawn   Prize   Value of each Prize
  1   2   Nintendo Switch Lite Console (99210)   AU$329.00
  2   2   Samsung Tablet (SM-T290NZKAXSA)   AU$248.00
  3   2   Samsung Sound Bar (HW-R450/XY)   AU$199.00
  4   6   Bluray Movie Packs – Each pack contains: 1 x Harry Potter 8-Film Collection, 1 x Frozen I and Frozen II pack, Oddball, The Lego Movie, American Hustle and Gravity   AU$99.96
  5   6   Google Home + Chromecast   AU$89.00
  6   5   JB HiFi Gift Card   AU$50.00
  7   5   Netflix Gift Card   AU$50.00

16. Any ancillary costs associated with redeeming a gift card/voucher are not included. Any unused balance of a gift card/voucher will not be awarded as cash. Redemption of a gift card/voucher is subject to any terms and conditions of the issuer including those specified on the gift card/voucher.

17. Prize is the device only. The winner will be responsible for making all arrangements for connection with a service provider and payment of all associated connection, access and call charges.

18. Product/s included in prize package (including but not limited to titles, colour, design, sizing, model, finish, style etc) will be determined by the Promoter in its complete discretion. All prizes must be taken as offered.

19. Total prize pool is valued at up to AU$4,969.76 incl GST and cannot be substituted for cash.

20. If necessary, an unclaimed prize draw will be held on 1 March 2021 at the same time and place as the original draw in order to distribute any unclaimed prizes, subject to any directions from a regulatory authority. Winners, if any, will be notified by telephone and in writing within two (2) business days of the unclaimed prize draw. Winners’ names will also be published online at www.puzzler.com.au and www.puzzler.co.nz from 8 March 2021. In the event of any SA winners of prizes valued at over $250, their names will also be published in 'The Advertiser' on 8 March 2021.

21. Prizes must be taken as offered. The prizes, or any unused portion of a prize, are not transferable or exchangeable and cannot be redeemed as cash, unless otherwise specified. The Promoter accepts no responsibility for any variation in the prize value. Prize winners are advised that tax implications may arise from their prize winnings and they should seek independent financial advice prior to acceptance of their prize.  

22. If any prize is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.

23. Prize values are correct at time of printing/submission; no responsibility is accepted for any variation in the value of the prizes. 

24. The prizes will be delivered to the nominated mailing address (as stated on the entry coupon) of each prize winner to any State/Territory and/or city/suburb in Australia or New Zealand. In the event of a change in residence within the duration of this competition period, proof of address may be required for verification purposes.

25. Subject to the unclaimed prize draw clause, in the event that for any reason whatsoever a winner does not take a prize by the time stipulated by the Promoter, then the prize will be forfeited by the winner and cash will not be awarded in lieu of the prize.

26. The Promoter is neither responsible nor liable for any late, lost or misdirected mail (including but not limited to prizes).

27. The Promoter is not responsible nor liable for any prize damaged in transit in the delivery of their prize.

28. If an entry is selected as a provisional winning entry, validation of the winner's circumstances and the validity of their entry will be undertaken by the Promoter. Method of validation (without limitation) will be determined by the Promoter in its complete discretion. If the winning entry is deemed to be a winner, the winner will be notified as per the Terms and Conditions herein.

29. Nothing in these Terms and Conditions limits, excludes or modifies, or purports to limit, exclude or modify, the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the State and Territories of Australia or any statutory consumer guarantees as provided under consumer protection laws in New Zealand ("Non-Excludable Guarantees"). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury, or any loss or damage (including loss of opportunity), whether direct, indirect, special or consequential, arising in any way out of the promotion.

30. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter's control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; or (f) taking/use of a prize.

31. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.

32. Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.

33. Any cost associated with accessing the promotional website is dependent on the Internet Service Provider used.

34. Privacy:

The Promoter collects personal information ("PI") in order to conduct the promotion and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to Australian regulatory authorities. The Promoter may also disclose PI to other third parties, who may send the entrant promotional and marketing communications, unless the entrant ticks the box on the entry form stating "Please do not provide information about me to any organisation not associated with this competition". Entry is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Policy, which can be accessed by visiting www.puzzler.com.au/legals/privacy-policy (for Australian residents) or www.puzzler.co.nz/legals/privacy-policy (for New Zealand residents). In addition to any use that may be outlined in the Promoter's Privacy Policy, the Promoter may also, for an indefinite period, unless otherwise advised, use the PI for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. Entrants should direct any request to opt out, access, update or correct PI to the Promoter and direct any complaints regarding treatment of their PI according to the Privacy Policy. All entries become the property of the Promoter. Entries collected in Australia or New Zealand will not be disclosed overseas.

35. The Promoter is Puzzler Media Australia Pty Ltd (ABN 50 105 368 456), Level 4, 19 William Street, Cremorne, VIC 3121, Australia ("Promoter").

Authorised under Permit Numbers: ACT TP 19/04957, NSW LTPM/19/05250

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